Customer Recognition & Insights
Your regulars should feel like regulars.
Gudport recognizes returning customers at checkout and brings their purchase history to the counter. Staff know the usual size, the last visit and the offer worth making, without guessing.
Riya S.
Customer since 2024 · Main St.
- Lifetime spend
- ₹18,640
- Avg. basket
- ₹1,553
- Usual sizes
- M / 32
- Prefers
- Linen, earth tones
Suggested offer
New linen shirts arrived in M. Bought linen three times this year.
Purchase history
Today
Linen Trousers, Canvas Belt, Cotton Shirt, Socks
₹3,046
12 days ago
Linen Trousers 32 / Sand
₹1,499
19 days ago
Crew T-Shirt L x2
₹1,098
2 months ago
Cotton Shirt M / Blue, Twill Cap
₹1,298
Sample data for illustration
Capabilities
Customer memory that doesn't depend on who is on shift.
Matched at the till
Returning customers are matched from their details on the bill, and their profile opens alongside the basket.
Visit frequency
See who comes weekly, who has not been back in months and who just made their third visit this month.
Preferences learned
Usual sizes, preferred categories and price bands build up from what customers actually buy.
Relevant offers
Suggestions are based on purchase history, so the offer at the counter fits the person standing there.
Customer groups
Group customers by spend, recency or category to plan restocks, events and offers.
Used for service only
Customer data supports service and offers in your store. It is never sold to third parties.
In practice
How a stranger becomes a regular, on record
- 01
First purchase
With the customer's consent, their details are added to the bill and a profile begins.
- 02
Return visit
On their next checkout the profile is matched, with last purchases and visit count shown to staff.
- 03
Pattern forms
Sizes, categories and timing emerge. Gudport notes them so staff do not have to remember.
- 04
Right offer, right time
A suggestion appears at the till when a relevant product is in stock or a visit milestone is reached.
At a glance
The details.
- Match method
- Customer details captured on the bill, with consent
- Profile
- Purchase history, visits, spend, sizes, categories
- Suggestions
- Offer and product prompts shown at checkout
- Segments
- Spend, recency, frequency, category
- Export
- Full customer list as CSV at any time
- Sharing
- Never sold or shared with third parties
Questions
Asked at every demo.
Do customers have to sign up for anything?
No app or loyalty card is needed. Staff add the customer to the bill with their consent and the profile builds from there.
Can a customer ask to be removed?
Yes. A profile can be deleted from the back office, and their name is removed from future recognition.
Do you use my customer data for anyone else?
No. Your customers' data is used only to serve your store. It is not pooled, sold or used to market to them on behalf of others.
More of the POS Engine
Your turn at the counter
Ring up a sale. Watch the shelf answer back.
Tap items to scan them. Stock drops with every unit, and anything that crosses its reorder point is flagged the moment it happens. Push the Cotton Shirt past 4 units to see it.
Item keys
Tap to scan
Sample receipt
0 items- Nothing scanned yet
Stock signals
No reorders yet. Every scan updates the shelf count shown on the keys.
This is a sample checkout for illustration. Connect your store for real, live inventory tracking.